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Photo of Doug Savoie
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About Me

My name is Doug Savoie and this is a look into my professional journey

  • EMV chip technology, encompassing APDU generation, key cryptography, Visa, MasterCard, and Discover profile data preparation, and internal chip technology life cycle management.

  • I am proficient in documenting processes and platform architecture, effectively communicating complex technical concepts to diverse stakeholders.

  • I am also skilled in leveraging data analytics through visually compelling graphics and illustrations, and I have experience providing C-level reporting and presentations.

  • I am knowledgeable in HSMs (Hardware Security Modules) and secure environment architecture within the FinTech industry.

  • I have led successful network integrations in collaboration with industry giants Visa, MasterCard, and Discover.

I am an experienced and strategic technology leader with a proven track record in FinTech. I have been recognized for driving results through risk mitigation, team optimization, revenue generation, cost reduction, and process improvement.

My specialized expertise includes:

Through combining a strategic mindset, deep technical expertise, and exceptional communication skills, I have consistently delivered impactful results in the dynamic field of FinTech.

A little about me personally

I am proud to say that I donated a kidney to my brother-in-law.

I was born and raised just outside of New Orleans, Louisiana. My brother-in-law and our kidney still live there.

I moved to Dallas to start college right out of high school and never looked back.

I enjoy mountain biking and indoor rock climbing in my spare time.

I have been with my wife for 19 years and counting.

My Qualifications


Discover Global Network

Product Delivery Manager (Payments)

December 2021 - Present

McKinney, Texas (Remote)

  • I form and execute strategies for advanced payment products, including EMV, Transit, 3DS, Stored Payment Tokens, and QR codes with various regional payment partners, including issuers, acquirers, and gateways. 

  • I work closely with business partners from 4 or more internal teams to identify market requirements to be incorporated into products and support through SME insight as they promote products and services to clients.

  • I ensure product delivery goals are met by providing SME support to a minimum of 7 internal and more than 10 external partners to deliver against the overall team strategy. 

  • I help to define and align product delivery approaches and goals for allocated markets and partners across key business units and manage clear communications around progress against strategy. 

  • I collaborate across a minimum of 7 internal teams to ensure appropriate tracking of metrics, reporting, and project status.  

  • I help to assess opportunities to improve product delivery processes and develop efficiency programs. 

  • I identify opportunities to utilize the team incentive budget effectively. 

  • I represent Discover Global Network at industry and client events and prepare and deliver SME-level presentations to multiple internal and external management levels.


VP of Financial Products and Solutions - North America

January 2019 – December 2021

Dallas, Texas

  • I led end-to-end development and successful market launch of 4 complex and high-priority products, encompassing conceptualization, design, sample production, testing, cost analysis, mass production, promotion, customer support, and ongoing product enhancement. My team achieved a remarkable 15% increase in the customer base during the initial year. 

  • The products spearheaded by my teams included Financial Instant Issuance, Customer Reporting Portal, EMV Data Preparation environment, and Virtual Card Issuance.

  • My teams consistently achieve and exceed growth objectives outlined in the operating plan, encompassing market share, revenue, profit, and return on investment for various channels/categories of business and key clientele.

  • I successfully streamlined the sales incubation period, reducing it by an impressive 50%.

  • I managed and implemented customer-facing activities through research, targeted surveys, strategic planning, and implementation, which increased the sales pipeline by 26%.

  • I introduced Lean Methodology and slashed noise around the software development roadmap, creating monthly cost savings of up to $5,000.


VP of Global Technology Solutions - North America

June 2013 – January 2019

Dallas, Texas

  • I spearheaded efforts to appropriately document internal processes and cultivate a culture of information sharing to mitigate risks and company exposure within 3 months from initiation.

  • I developed and led multiple high-visibility systems supporting various business units throughout the company, globally improving productivity by 20%.

  • My teams and I implemented systems that decreased in-house development labor hours by 30%.

  • I conceived and executed plans to consolidate and transfer source code from multiple international repositories to a single repository within 6 months and $10,000 under budget.

  • I helped to develop and execute global process automation plans to assemble EMV profiles for chips, decreasing operational time from 4 hours to 5 minutes saving over 1,000 development hours annually.

  • I was instrumental in creating and architecting systems with national and international ownership within budget by plus or minus 5%.

Custom Card Systems

SVP of Technology

February 2010 – June 2013

Dallas, Texas

  • I prepared and observed the technology budget consistently coming in below budgeted costs annually by up to 5%.

  • I directed all technical operations for the local Dallas, Texas office and supervised technical support, software development, and installation teams.

  • I monitored all technological aspects of business operations, made all technology-related decisions, and reduced technology costs by 10%.


University of Maryland Global Campus

Adelphi, MD

Master of Science (MS), Computer Science

Specialization: Cybersecurity Technology

Cumulative GPA: 4.0

Started graduate school at Georgia Institute of Technology, Attended: 2021-2022

Capella University

Minneapolis, MN

Bachelor of Science (BS), Business

Specialization: Management and Leadership

Cumulative GPA: 3.79

University of North Texas

Denton, TX

Bachelor of Science (BS), Electronics Engineering Technology

Specialization: Microprocessor Design

Cumulative GPA: 2.9

Delgado Community College

New Orleans, LA

Associate of Science (AS), Electronics Engineering Technology

Cumulative GPA: 4.0


December 2022

Discover DRIVE Award - Discover Global Network
Discover Global Network quarterly award for excellence.

Discover Logo


Product Focus Certified Product Manager

Issued By: Product Focus

Credential ID: 3043

Certification, Professional SCRUM Master 1

Java Programming Masterclass covering Java 11 & Java 17, Udemy Issued January 2022 

Credential ID: UC-2316b42b-85b2-4564-9372-dc9ecd84895d

Android Java Masterclass, Udemy Issued February 2022

Credential ID: UC-46959d9a-6cdb-4d10-8598-9797958957c6

Certificate, MITx Verified Certificate for Cybersecurity for Critical Urban Infrastructure

MITx on edX, Cambridge, MA

Certificate ID: 3ecc26b829aa46c3b10817762345e578

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